As a successful business, you want your IT team to be focusing on proactive, strategic projects as much as possible, keeping fire-fighting to a minimum. At the same time, your ERP system is a vital part of your business’ eco-system, so you need to ensure it’s supported.
We can provide you with industry-leading Epicor support. You get the benefit of our 350+ years of combined experience with Epicor ERP products, plus the focus and attention of a smaller consultancy business. Our dream team consists of both functional and technical support specialists who can guide you carefully through any storm and keep your ERP ship sailing.
OUR EPICOR ERP SUPPORT OFFERING
1st, 2nd and 3rd line support
Our experienced team of functional and technical experts can provide ad-hoc and on-going support for your Epicor ERP instance. We can provide support directly to your IT admins, application support team, network administrators and end-users in a timely manner with packages to suit you and your needs.
Need that bit of extra peace of mind and support? We offer a fully managed service for Epicor ERP, combining proactive and reactive support – helping you stay ahead of any potential issues and minimise any downtime.
WHY CBO FOR EPICOR ERP SUPPORT?
Friendly and honest
We want you and your end-users to feel comfortable engaging with us for support - so we’ve built a support team of great communicators who are friendly, approachable and comfortable conversing with all types of people - regardless of technical knowhow.
Our dream team includes former Epicor employees alongside technical and functional consultants with client-side experience of deploying Epicor ERP. Our status as a fully-fledged Epicor partner allows us to get the best price and provide world-class support.
We want you to be the best, so we strive to be the best. We develop our support specialists and technicians to be experts in their fields - knowledgeable and comfortable with the latest Epicor versions and surrounding technologies.