ERP software solutions can be immensely supportive in optimising business operations as well as fuel growth. Here are 8 ways how ERP can help you achieve your business growth goals.
1) Automate business processes and operations
An efficient ERP solution automates your core business operations and processes, to seamlessly communicate with one another; helping you to achieve your desired business outcomes and improve your profitability.
A well-implemented ERP solution is the key to efficiency and creates consistency for your key processes, along with systemising administrative tasks; allowing you and your employees to focus on business priorities and improve your top line.
2) Better communication across multiple departments
A lot of businesses adopt the Silo approach, where each department operates very independently. However, the issue with this type of attitude can cause duplications of the same data, stored in various locations; which would highly likely cause chaos and disconnect amongst departmental functions as well as the wider business.
Whereas having a robust ERP system, users across various departments are not only able to immediately access and rely on the same up to date information but are working in sync with other departments and in line with the business growth goals. For example, implementing an ERP system gives your businesses greater visibility of what is happening in other areas such as potential inventory issues that may impact on production planning; allowing you to make smarter and timely decisions.
3) Smarter decision making
An effective ERP system enables your business leaders to proactively identify and respond to challenges, discover opportunities, and make smarter decisions faster; allowing your company overall to be more proactive. Without ERP, management must either wait until the numbers come in at the end of the month or quarter to make decisions or make decisions based on data that is weeks or months old
4) Increases proactivity
We are operating in a world where customer’s expectations are now not only limited to get the best products and services, they also want to actively engage your business with the expectation that your business will respond instantly to their individual enquiry.
Integrating a robust ERP system provides real-time data, enabling your company to address queries proactively and drive improvements. In a busy marketplace, a key differentiator is proactive customer service. Providing top class ongoing service is what helps you attract, retain and delight customers while growing profitability.
A good ERP software helps you coordinate your service centre processes to get the most out of your team while saving costs and providing a great experience for customers.
5) Speedy reporting
When businesses grow, it normally becomes increasingly difficult to manually calculate crucial KPIs i.e. profit margins, sales forecasts etc. Without an ERP system, this vital information could get missed.
Having an ERP solution brings a degree of automation and can synchronise various data from various areas of the business into one simple accurate report in just a few clicks, therefore; saving time, energy as well as making smarter business decisions
6) Increased customer satisfaction
Happy customers are the best company strategy of all. If your business is continuously delighting your customer as well as delivering first class customer service; this will have a positive effect on your profitability and bottom line.
A good ERP system enhances customer service, by allowing you and your employees to gain 360-degree insight into each customer. Your business will become less reliant on individual employees’ knowledge of customers since the information and data are being tracked for all to see. The result of this being that your business will be more resilient, proactive as well as help pave the way for new employees coming in; they can see the information and don’t have to continually ask for it
In addition, seek a tool that will offer customer relationship tracking, enabling your organisation to deliver.
7) Elimination of redundant data
Another great benefit of ERP is eliminating unused or duplicated data which clogs up much needed memory and storage space. Your business can be fully assured that the data and information held with your ERP software is up to date and correct; helping you to make smarter and timely decisions.
What’s more, an ERP removes inconsistencies and anomalies commonly seen in organisations that have multiple data storage locations that don’t have a centralised ERP system.
8) High security without added barriers for your employees
With an ERP system, organisations can adopt a more flexible approach to working life. ERP software gives your employees the flexibility to work remotely from laptops, tablets or smartphones. All the while, knowing that your system is safe, and data has a minimal risk of being compromised
Are you need of a new ERP system? Read the signs by clicking here.